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Past Event Sticker

Patient Experience of Care (PEOC) LAN


Wednesday, October 24, 2018, 2:00 p.m. to 3:00 p.m. ET.

Applying Net Forward Energy in Patient Care | View Recording

Presenter: Julie A. Moss, MS

Biography: Ms. Moss is the director of Patient and Family Engagement and Learning and Action Networks at the End Stage Renal Disease National Coordinating Center in Tampa, Florida.

Presentation Objectives:

  • Introduce Net Forward Energy.
  • Review Patient Experience of Care Learning and Action Network topics from previous events.
  • Apply Net Forward Energy to the grievance process, relationship-centered care, and psychological challenges for dialysis patients.