Wednesday, March 27, 2019, 3:00 p.m. to 4:00 p.m. ET.
Heather Sophia Worth, LMSW, DaVita
- Review how clinics can use the In-Center Hemodialysis (ICH) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) to improve patients’ experience of care.
- Identify ways to be creative and use fun within the clinic to increase patient morale and engagement in their health education.
- Review the social worker’s role in facility staff education and communication styles.
One Continuing Education Credit Opportunity:
Click here if you are already registered in the Learning Management Center (LMC).
Click here to register for the LMC and then access the course.