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Past Event Sticker

Patient Experience of Care (PEOC) LAN Meeting


Wednesday, May 22, 2019, 3:00 p.m. to 4:00 p.m. ET.

Partnering Together: Benefits of Patient Representatives | View Recording

Presenter: DeeDee Velasquez-Peralta, LMSW

Biography: Ms. Velasquez-Peralta is the patient services manager at ESRD Network 12, serving Iowa, Kansas, Missouri, and Nebraska.

Presentation Objectives:

By the end of this presentation, individuals will be able to:

  • Describe the Network Patient Representative (NPR) Program.
  • Summarize NPR partnership roles.

The speaker:

  • Shared NPR recruitment and selection strategies.
  • Shared stories of NPR partnerships in action.

One Continuing Education Credit Opportunity:

Click here if you are already registered in the Learning Management Center (LMC).

Click here to register for the LMC and then access the course.