PEOC LAN meetings embrace principles of patient-centered care and the development of a culture that helps to identify root causes of behavior and support behavioral change within facilities. PEOC LAN meetings help to identify interventions to improve facility culture and reduce issues related to grievances and access to care.
Meeting details to come.
January 29, 2020
Dialysis Center Support Groups and Patient Family Engagement | View Recording
Presenter: Susan Cooper, LCSW
Biography: Ms. Cooper is a clinical social worker at Home Dialysis of Santa Fe in Santa Fe, New Mexico.
- Discussed ways to start a support group.
- Identified how to keep the support group engaged.
- Listed two exercises that increase empathy and awareness.
One Continuing Education Credit Opportunity: