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Patient Experience of Care (PEOC) LAN



PEOC LAN meetings embrace principles of patient-centered care and the development of a culture that helps to identify root causes of behavior and support behavioral change within facilities. PEOC LAN meetings help to identify interventions to improve facility culture and reduce issues related to grievances and access to care.

Upcoming Event

Meeting details to come.

Past Events

January 29, 2020
Dialysis Center Support Groups and Patient Family Engagement | View Recording

Presenter: Susan Cooper, LCSW

Biography: Ms. Cooper is a clinical social worker at Home Dialysis of Santa Fe in Santa Fe, New Mexico.

Presentation Objectives:

The speaker:

  • Discussed ways to start a support group.
  • Identified how to keep the support group engaged.
  • Listed two exercises that increase empathy and awareness.

One Continuing Education Credit Opportunity:

Click here if you are already registered in the Learning Management Center (LMC).
Click here to register for the LMC and then access the course.

View the PEOC LAN Archive