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Patient Engagement


Decreasing Dialysis Patient-Provider Conflict (DPC) Toolkit

This DPC toolkit contains multiple resources that will help train your staff to more effectively cope with conflict, identify the root causes of conflict in an effort to prevent future conflict, and to help them grow professionally in their ability to understand conflict. Resources include, the DPC Provider Manual, the Building Bridges poster, a DPC Cultural Awareness Tips document, and more.

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Dialysis Staff - Managing Retaliation

This document provides tips for dialysis staff members to lessen patient fears of retaliation.

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ESRD Dialysis Facility COVID-19 Vaccination Toolkit

Promoting Knowledge of COVID-19 Vaccination Among Dialysis Facility Staff and Patients

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Help Patients Understand Their Role in Quality Assessment & Performance Improvement (QAPI)

Patients are a vital part of the healthcare team. But getting patients involved in QAPI meetings can be a challenge. Use this guide to help patients understand the purpose of QAPI meetings. It also gives tip on how to get patients to participate in QAPI meetings.

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Hospital Discharge Checklist—Newly Diagnosed Renal Patients

This tool can be used to help educate newly diagnosed chronic renal disease patients understand what to expect with dialysis. It provides patients with a checklist for use during a hospital discharge to facilitate discussion with the healthcare team. It also provides a list of questions many new patients ask as they start dialysis. This resource is available to print or online for patients to download to use electronically.

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Mental Health Toolkit

This toolkit can be used by any renal professional including the ESRD Networks, dialysis providers, and transplant programs. It was developed in conjunction with input and feedback from ESRD Network professionals and patient subject matter experts. The hope is that by informing themselves, sharing the resources, and managing their own well-being they can make a difference in the lives of the ESRD patients and families they serve. It is not intended to be given directly to patients, but instead by professionals to use in their work. 

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